Question 1

What types of alteration services do you offer?

Accepted Answer

We offer a wide range of alteration services including hem adjustments, waist and sleeve alterations, taking in or letting out garments, and custom fitting for business, casual, dress, and children's wear.

Question 2

Can you alter designer or expensive garments?

Accepted Answer

Yes, we have experience working with designer brands and expensive garments. We treat every piece with the utmost care and attention to detail.

Question 3

How long do alterations typically take?

Accepted Answer

Most alterations take 3-5 days depending on complexity. For more complicated work, we'll provide a timeline after assessing your garment.

Question 4

What types of repairs do you handle?

Accepted Answer

We repair zippers, tears, holes, seams, buttons, and other garment damage. If you're unsure whether we can fix something, feel free to bring it in for assessment.

Question 5

Can you repair vintage or delicate fabrics?

Accepted Answer

Yes, we have experience with delicate and vintage fabrics. We'll assess the garment and recommend the best repair approach to preserve its integrity.

Question 6

Do you offer dry cleaning services?

Accepted Answer

Yes, we provide professional dry cleaning services to keep your garments looking pristine and fresh. We handle everything from everyday wear to special occasion outfits.

Question 7

What is the turnaround time for dry cleaning?

Accepted Answer

Our standard dry cleaning turnaround is 3-5 days. We'll inform you of the exact timeframe when you drop off your items.

Question 8

What is your pricing structure?

Accepted Answer

Our pricing varies by service. Browse our   to see our current prices and build an estimate. For items not yet listed or more complex work, we will assess your garment in person and give you a quote.

Question 9

How can I book an appointment?

Accepted Answer

You can book an appointment by sending us a message via WhatsApp. We will do our best to respond as soon as possible.

Question 10

Can you handle urgent or express requests?

Accepted Answer

Yes, only for trousers and jeans hems we offer an express service with a 24-48 hour turnaround. The fee is €8.50 for the first item and €4.50 for each additional item. For other items, we try to accommodate you depending on workload, preferences and complexity.

Question 11

Do I need to clean my clothes before bringing them in?

Accepted Answer

Yes, for hygiene reasons we ask that all clothes brought in for alteration or repair are clean. This helps us deliver the best results and keep our workspace clean.

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